# Agents: Knowledge (https://docs.envocal.ai/agents/knowledge/)

> This is the place where Agent gets specific and necessary knowledge about your business, products, services, processes and more, depending on its roll and purpose. Everything a human Agent would know and beyond.

## Adding knowledge to your agent
Before giving your Agent Additional Knowledge, make sure to update and upload all the information you consider valuable and necessary.
This will build a dedicated knowledge base that the Agents can access and use effectively.

[Learn more > how to build a knowledge base](/knowledge)

After creating a knowledge base, you can connect it to multiple Agents.
Just navigate to the Agent’s **Additional Knowledge** tab and click **Add**.
Next, choose the knowledge base you want to connect from the list of available options.

![AddKnowledge](https://docs.envocal.ai/img/Agent/AddKnowledge.png)

> **Remember**
>
> An Agent can work with multiple knowledge bases — just be sure each knowledge base has a clear description of what it contains and when it should be used.

If needed, you can quickly revoke access by clicking **Remove**.
In the same way, you can update a knowledge base anytime by clicking Edit.

![AddKnowledge2](https://docs.envocal.ai/img/Agent/AddKnowledge2.PNG)

## Related topics

- [Knowledge](https://docs.envocal.ai/knowledge/)
- [Basic Setup](https://docs.envocal.ai/agents/basic/)
- [Conversations](https://docs.envocal.ai/conversations/)